Our Policy

Privacy Policy

1. Collection of Personal Information:
   We collect personal information from our patients only for the purposes of providing diagnostic services. This information may include your name, contact details, and medical history.


2. Use of Personal Information:
   We use your personal information to provide diagnostic services, communicate with you about your test results and any follow-up care, and for billing purposes. We may also use your personal information for research purposes, but only with your express consent.


3. Sharing of Personal Information:
   We do not share your personal information with any third parties without your express consent, except as required by law.


4. Data Security:
   We take data security very seriously and use industry-standard measures to protect your personal information from unauthorized access, theft, or loss.


5. Retention of Personal Information:
   We retain your personal information only for as long as necessary to provide diagnostic services and as required by law. We securely dispose of your personal information when it is no longer needed.


6. Privacy:
   We take the privacy of our patients very seriously. We collect personal information only for the purposes of providing diagnostic services and will not share this information with any third parties without your express consent.


7. Your Rights:
   You have the right to access, correct, and request the deletion of your personal information. You also have the right to restrict the processing of your personal information and to object to the use of your personal information for research purposes.


8. Children's Privacy:
   We do not knowingly collect personal information from children under the age of 18. If we become aware that we have collected personal information from a child under the age of 18, we will take steps to delete the information as soon as possible.


9. Changes to Privacy Policy:
   We reserve the right to modify this privacy policy at any time without notice. It is your responsibility to review this policy periodically for any changes.

Refund Policy

1. In cases where services were not provided or were provided incorrectly, a full refund will be issued.


2. Refunds will not be issued for services that have already been provided.


3. Refunds may take up to 7-10 business days to process.

Cancellation Policy

1. If you need to cancel your appointment, please give us at least 12 hours notice.


2. Failure to give us 12 hours notice may result in a cancellation fee.


3. We reserve the right to cancel appointments in the event of unforeseen circumstances or if the safety of our staff or patients is at risk. In such cases, a full refund will be issued.


4. We may also cancel appointments if we are unable to provide the requested services due to technical or other issues. In such cases, we will either reschedule the appointment or issue a full refund.

If you have any questions or concerns about our refund and cancellation policies, please do not hesitate to contact us.

Online Registration Policy

1. Patients can register for our services online through our website.


2. During the registration process, patients will be required to provide personal information including their name, contact details, and medical history.


3. Patients may also be required to provide payment information, depending on the services requested.


4. By submitting the registration form, patients agree to our terms and conditions and privacy policy.

Pricing Policy

1. Our prices are competitive and transparent.


2. Prices for our services may vary depending on the location and the specific tests or services requested.


3. We reserve the right to modify our prices at any time without notice.


4. We will provide patients with a detailed invoice for all services rendered.


5. Payment is due at the time of service. We accept cash, credit cards, and debit cards.

If you have any questions or concerns about our online registration or pricing policies, please do not hesitate to contact us.